Online Support Across the Life Course
Understanding the experiential knowledge people seek and share outside clinical encounters.
Research problem
Clinical resources cannot fully answer the day-to-day questions raised by an unpredictable and highly individual condition. Online communities reveal support needs that are otherwise easy to miss.
Populations
My work examines the experiences of adolescents, adults, older adults with epilepsy, and caregivers—attending to how information needs and agency shift across roles and life stages.
Methods
Topic modeling, thematic analysis, qualitative coding, and psycholinguistic analysis connect community-scale patterns with close interpretation of individual disclosures.
Emerging insights
People seek help with symptoms, treatment, seizure interpretation, independence, emotional support, and care burden. Older adults and caregivers also navigate role-dependent gaps in knowledge and tensions between safety and autonomy.
Scope of current work: 23,945 r/Epilepsy posts in a broad community analysis; 5,396 adolescent-related posts; and a focused qualitative study of 143 posts by older adults and caregivers.